Outsourcing Arrangements managed at every step

End to end management of the outsourcing lifecycle, including vendor pre-assessment, ongoing monitoring, incident management, SLA, and complete audit readiness.

Regulatory Obligations

EBA/GL/2019

Pre-Assessment

Every outsourcing arrangement must pass through a structured, documented pre-assessment before approval

Solution

Structured Submissions

Smart request forms with validation and conditional logic ensure every submission is complete and correctly classified before it enters the approval process

EBA/GL/2019

Ongoing Monitoring

All arrangements must be subject to ongoing oversight, including scheduled reassessment.

Solution

Reassessment Without the Overhead

Scheduled reassessment of arrangements are automatically triggered and routed based on the full governance process

DORA

ICT Provider Classification

ICT providers must be classified by criticality. Contractual safeguards must be documented and verifiable at any point

Solution

DORA Classification Built Into Every Request

Mandatory DORA classification fields are part of every request form. The Arrangements module holds the full contractual checklist per provider

DORA / RTS 2024

Register of Information

Institutions must maintain and submit a Register of Information covering all ICT arrangements, in the format defined by the RTS

Solution

A Register Built for ESA Submission

The DORA Register of Information module captures all RTS Annex III mandatory fields, structured for direct submission and continuously updated

DORA

ICT Incident Reporting

ICT incidents must be logged and reported within defined deadlines

Solution

Deadline-Aware Incident Management

Every ICT incident is logged with built-in deadline tracking and escalation workflow. Reporting timelines are monitored automatically

ECB SREP / BoG PA

Supervisory Audit Trail

Supervisors expect a complete, reconstructible record of every governance decision, at any point in time

Solution

Nothing Reconstructed After the Fact

Every action, approval, condition, and override is logged automatically with user attribution and timestamp. The full record is available for inspection at any moment.

The Outsourcing Governance Platform

Outsourcing Governance Workflow

The governance foundation

Outsourcing Governance Workflow

Every arrangement follows a structured, auditable, and fully traceable process.

AI-assisted Audit Readiness

Continuous Monitoring

AI-assisted Audit Readiness

Leverage AI for a real-time, always up-to-date picture of your outsourcing governance readiness

All layers run on Microsoft Power Platform within your existing Microsoft 365 tenant. No new infrastructure. No additional licensing.

The operational difference

Standardization

A consistent, rule-based governance process applied across all departments and arrangement types, regardless of who initiates the request.

Traceability

A complete digital record of every review, approval, condition, and override. Permanently attributed. Permanently timestamped.

Transparency

Senior management has a consolidated, real-time view of the outsourcing pipeline, risk classifications, and active bottlenecks.

Control and Compliance

Every governance stage is predefined and enforced. When the regulatory or internal framework changes, adjustments are targeted and immediate.

Efficiency

Automation handles the coordination and administrative overhead. Compliance teams focus on governance decisions, not document management.

Inspection Confidence

Every output is structured, traceable, and defensible before an ECB Joint Supervisory Team or Bank of Greece examiner. Not assembled under pressure when an inspection is announced.

Make your outsourcing governance inspection-ready.

Talk to us about your institution's obligations and how the platform addresses them.